Results day – what to expect

We know results season can be stressful, so to help you out, we've pulled together some guidance on how you can support your students in Clearing, and what happens when.

You may also find the following resources useful:

• Confirmation, Clearing, and Adjustment brochure
• New for 2019 – online self-release into Clearing
• Dedicated C&C hub for advisers
• C&C key dates and timings

How to help students in Clearing

If your students are eligible and would like to apply through Clearing, they should:

1. Use our search tool to explore alternative options and find Clearing vacancies.
2. Contact the university or college to discuss whether they will accept them.
3. If they receive an offer and would like to accept it, they need to add it as a Clearing choice in Track – this can be done from 10:00 on SQA results day and 15:00 on A level results day.

Applicants who are eligible for Clearing will see their Clearing number on their welcome page, and in the ‘Your Choices’ section of Track.

When students call a university or college, they need to have the following handy:

• their Personal ID
• their Clearing number (available from their welcome page in Track)
• the course code for the vacancy they are interested in
• details of the subjects they have studied, their results, and a clear understanding of why they want to study that course at that university or college

If any of your students decide to apply through Clearing, don’t forget to remind them to include any contextual information which might warrant special consideration.

Additional support on results days

• The Exam Results Helpline is back for August 2019! If your students receive unexpected exam results, encourage them to get in touch. The opening times differ depending on where you’re based in the UK – take a look.
• We’re once again offering our direct contact service to applicants – designed to help those who find themselves without a university or college place on 15 August 2019.
• There’s still time to subscribe to Adviser Track, so you can see how your students’ applications are progressing. By signing up, you’ll also receive an email from us on results days, with a list of students who have not had their places confirmed.
  • If you'd like to receive our email on SQA results day, you need to subscribe by 15:00 (UK time) on Monday 5 August.
  • If you'd like to receive our email on A level results day, you need to subscribe by 15:00 (UK time) on Wednesday 14 August.
• Don’t forget, our Schools Team is available Monday to Friday between 08:00 and 18:00 (UK time) to help with any queries you might have.

What happens and when?